Frequently Asked Questions

 FAQ'S

Frequently Asked Questions


Which Garage Door Material Is Best For My Home?

Garage Door Masters KC recommends contemplating your home's structure and surroundings, in addition to the Olathe, KS climate when choosing a garage door.

  • Aluminum garage doors are perfect for humid surroundings and offer a more unique and modern look.

  • Steel garage doors provide the widest assortment of color and insulation options and are available in various price ranges to suit any budget.

  • Wood garage doors made of cedar, or redwood will add a unique and distinguished look to any residence but require consistent maintenance. Composite wood doors are more moisture resistant and won't crack or rot as easily.


Is A Garage Door Opener Included With My Purchase?

A garage door opener is a separate purchase and not automatically included with your new door. Garage Door Masters KC provides a vast choice of opener and other accessories in price ranges to suit any budget.

How Can I Best Maintain My Garage Door System?

Periodic inspections are necessary to ensure proper functioning and security. Garage Door Masters KC advocates an annual review of your garage door opener system, completed by specialists. In between maintenance checks of the setup, routinely ensure that the rolling track and moving door area is clear of debris along with other items such as shovels or yard equipment.


Should I Purchase An Insulated Garage Door?

A insulated garage door is recommended particularly when a space is located above the garage in order to reduce electricity expenses. Garage door insulation technology has improved significantly and now includes improved sealing approaches for peak electricity efficiency.


Are Garage Door Masters KC Garage Door Systems Safe?

Garage Door Masters KC offers garage doors with additional bracing and strengthened hardware for extra protection under extreme climate conditions. Ask our representatives for more information about special 'storm doors' accessible to Olathe, Kansas clients.

How much is a garage door spring replacement?

Broken garage door springs are never a pleasant surprise. Before Covid-19 prices were between $95 per spring up to $180$ per spring. Labor would fluctuate between $99 to $200.

After the recent Pandemic (2019-2021) that hit the world prices have risen in many industries and expected to keep rising due to inflation and national shortage in springs. As of July 2021 the price for springs may be from $185 to $680 per spring with labor from $200 to $350.

Do I have to replace Two springs at a time ?

If the springs have been replaced in the last 5 years , replacing one spring (the broken one) will be enough to fix the issue. If your springs are over the 5 year mark or have rust or any other visible damage we will always recommend to have them both replaced. Our first and foremost concern is leaving a satisfied client when we leave for years to come with no issues.

For more info ask our Service experts at 913-731-0190

How do I manually open my garage door during a power outage?

During a power outage, most garage doors can be opened manually by pulling the emergency release cord, typically found hanging from the garage door track. This disengages the trolley from the attachment point to the rail, allowing you to manually lift the door. It's important to ensure the door is fully closed before pulling the release cord to prevent it from slamming open.

Can I paint my garage door?

Yes, you can paint your garage door. Painting is a great way to enhance its appearance and protect it from the elements. For metal doors, use an exterior latex paint, while wood doors may require specific types of paint depending on the wood and existing finish. Always clean the door thoroughly and sand it if necessary before painting, and consider applying a primer to ensure the best finish.

What is the best lubricant for garage door tracks?

The best lubricants for garage door tracks are silicone-based or lithium-based greases. These types of lubricants won't attract dust and debris, which can clog the tracks and hinder the door's movement. Apply the lubricant sparingly to the tracks, rollers, and hinges, and wipe away any excess to prevent dripping.

How do I reset my garage door opener?

Resetting your garage door opener can vary by model, but generally involves unplugging the unit, waiting a few minutes, and then plugging it back in. Some models may have a reset button that needs to be pressed. Consult your opener's manual for specific instructions. This can resolve issues like unresponsive remotes or erratic door behavior.

What causes a garage door to come off its tracks?

A garage door can come off its tracks due to several reasons, such as an obstruction in the track, worn-out rollers, or a heavy impact on the door. Regularly inspecting and cleaning the tracks, ensuring the rollers are in good condition, and avoiding forceful impacts on the door can prevent this issue.

How do I align my garage door sensors?

Aligning garage door sensors involves ensuring both sensors, typically located at the bottom corners of the door frame, are facing each other directly across. If they're misaligned, the door won't close properly. You can adjust them by loosening the mounts and repositioning the sensors until their lights indicate that they're properly aligned, usually through a solid light instead of a blinking one.

Can I insulate my garage door myself?

Yes, adding insulation to your garage door is a doable DIY project that can improve energy efficiency. Kits are available that fit into the panels of metal doors or can be applied to the interior face of the door. Ensure the insulation material is lightweight to not affect the door's operation.

What are the signs of a faulty garage door opener?

Signs of a faulty garage door opener include the door not opening or closing completely, the opener making unusual noises, or the door moving more slowly than usual. In these cases, it might be time to either repair or replace the opener.

How do I test the balance of my garage door?

To test the balance of your garage door, disconnect the opener (using the emergency release cord) and manually lift the door halfway. A well-balanced door will stay in place, while a door that moves up or down indicates an imbalance. Imbalance issues usually require adjustment of the springs, which should be done by a professional due to the high tension involved.

What should I do if my garage door remote is lost or stolen?

If your garage door remote is lost or stolen, it's important to erase the remote codes from the opener and reprogram any remaining remotes for security reasons. Consult the owner's manual for instructions on how to reset the codes. Consider upgrading to a smart garage door opener for enhanced security features, such as the ability to control and monitor your door remotely.

Can I convert my manual garage door into an automatic one?

Yes, converting a manual garage door into an automatic one is possible and is a common upgrade. The conversion involves installing a garage door opener system, which includes the motor unit, tracks, and a connection to the door itself. The key factors to consider are the compatibility of the new opener with your existing door in terms of weight and size, the type of drive system best suited for your needs (belt, chain, or screw), and the need for professional installation to ensure safety and proper operation.

How do I choose the right size garage door?

Choosing the right size garage door involves measuring the width and height of the garage opening. Standard sizes typically range from 8x7 feet for single-car garages to 16x7 feet for double-car garages. However, custom sizes are also available. It’s crucial to accurately measure the space to ensure a proper fit and to consider any future needs, such as larger vehicles or increased garage usage.

What are the benefits of a belt drive garage door opener over a chain drive?

Belt drive garage door openers offer several advantages over chain drive models. They operate more quietly, making them ideal for garages attached to living spaces. Belt drives also tend to offer smoother operation and fewer vibrations. While generally more expensive, their durability and quieter operation can be worth the investment for many homeowners.

How often should the tension springs on my garage door be replaced?

Tension springs, responsible for lifting and lowering the door, typically last between 7 to 12 years, depending on usage. They’re rated for a certain number of cycles, with one cycle being a single opening and closing of the door. Frequent use accelerates wear, so springs on doors used multiple times a day may need replacement sooner. Inspecting springs annually for signs of wear or damage can help predict the need for replacement.

Can I install a smart garage door opener on an old garage door?

Yes, smart garage door openers can be installed on most existing garage doors. Smart openers provide the convenience of operating your door via a smartphone app, allowing for remote access, monitoring, and notifications on door activity. Compatibility checks are important to ensure the new opener can adequately support the weight and type of your current door.

What is the average lifespan of a garage door?

The average lifespan of a garage door is approximately 15 to 30 years, depending on the material, maintenance, and frequency of use. Regular maintenance, such as lubricating moving parts and checking for wear and tear, can extend its lifespan. Environmental factors and physical damage can shorten it.

How can I make my garage door quieter?

Making a garage door quieter involves lubricating moving parts, tightening loose bolts, replacing worn rollers with nylon ones, and using a belt-driven opener instead of a chain-driven one. Additionally, ensuring the door is properly balanced and that the insulation is in good condition can reduce noise.

What security features are available for garage doors?

Garage doors can be equipped with various security features, including rolling code technology to prevent code theft, timers to close the door automatically, motion-detecting lights, and locks for manual doors. Smart garage door openers offer additional security benefits, such as remote monitoring and control via smartphone apps.

How do weather conditions affect my garage door's performance?

Weather conditions can significantly impact a garage door’s performance. Extreme temperatures can affect the lubrication of moving parts and the door’s material. Moisture can lead to rust in metal components or warping in wood doors. Proper insulation and regular maintenance can mitigate these effects, ensuring smooth operation year-round.

Can I replace a section of my garage door, or do I need to replace the whole door?

Whether a section of your garage door can be replaced or if you need to replace the entire door depends on the extent of the damage and the door model. For many modern doors, sections can be replaced individually, which is cost-effective and maintains the door’s integrity. However, for older doors or when multiple sections are damaged, a full replacement might be more economical and beneficial in the long run.